Case Study 04
Legal Document Intelligence Portal
RAG-powered document Q&A with role-based access control — turning hours of precedent research into a seconds-long query.
Problem
A law firm with a large document archive — contracts, precedents, case notes, and regulatory guidance spanning decades — was losing billable hours to document search. Associates spent 2–3 hours per day trawling through folders to find relevant clauses or precedents. Knowledge was siloed: documents accessible to senior partners were mixed with those for junior associates, creating both access control and liability concerns.
Our solution
We built a Retrieval-Augmented Generation (RAG) system that ingests the firm's document library, creates vector embeddings, and stores them in Pinecone. Associates query documents in natural language — "find all force majeure clauses from commercial leases after 2020" — and receive source-cited answers in seconds. Role-based access control ensures that each user only sees documents they're authorised for. All queries are logged for audit purposes.
Architecture
Results
- Precedent and clause searches return source-cited results in under 5 seconds
- RBAC controls prevent junior associates from accessing restricted partner-level documents
- Every query is logged — full audit trail for compliance and review
- New documents ingested automatically on upload — no manual indexing
Measurable impact
<5s
average time to find a relevant clause or precedent
15 hrs
saved per associate per week on document research
100%
of document access governed by role-based permissions